DR. NEELAM MOHIT PASHTE; DR. DEEPTHI SANKAR. Factors Affecting Customer Satisfaction in E-Commerce Platforms. International Journal of Management Science and Business Conclave (IJMSABC), [S. l.], v. 2, n. 4, p. 12–18, 2026. Disponível em: https://www.ijmsabc.com/index.php/files/article/view/14. Acesso em: 14 oct. 2026.